The Pitfalls of Social Media

At the 2016 Tennessee Tow Show, Mike McGovern and I were asked to lead a discussion on the dangers of the use of social media in the tow world. We published a brief blog about this concept shortly thereafter. However, as the use of social media becomes more prevalent, it is wise to revisit this quickly developing legal issue.

By |2017-10-19T16:20:51-05:00October 19th, 2017|Other Legal Issues|0 Comments

Be Careful What You Tow

In January, 2017, a 67 year old Kansas City man was killed when a wheel broke loose from a vehicle that was being towed and struck the windshield of the vehicle he was driving. Unfortunately, it is not uncommon for a part from a towed vehicle to break loose and cause damage to another vehicle or person on the roadway.

By |2017-10-12T20:19:54-05:00October 12th, 2017|Other Legal Issues|0 Comments

Beware of the Spotter

A popular, dense population with too many cars and not enough parking is the perfect recipe for private property towing.  Sometimes there’s another individual lurking in the shadows, the spotter. A spotter is loosely defined as an individual monitoring the parking lot who immediately calls the tow company to report an illegally parked vehicle.

By |2017-10-06T08:50:12-05:00October 6th, 2017|Other Legal Issues|0 Comments

Body Cameras: Good Idea or Bad Idea?

Towing is a contentious industry. Often, the nature of the job places tow drivers in a precarious position with exposure to a wide variety of claims. To respond to these risks, some of my tow company clients have considered requiring drivers to wear body cameras. Body cameras, like anything, have their pro’s and con’s. Here are a few things that tow companies should consider when evaluating.

By |2017-10-02T15:45:00-05:00September 28th, 2017|Human Resources, Other Legal Issues|0 Comments

Do You Have a Safety Manual? If Not, You Should!

We have written much in these blogs about the need for a quality employment manual. Now it’s time to devote some time to an equally important manual: the safety manual. The safety manual is just what it sounds like: it’s a comprehensive source of safety policies that your company requires. For the security of your company and drivers, a safety manual is a must. It tells your drivers how to correctly, and safely, do their jobs. However, from a financial perspective, a safety manual can also save you money. This is because in the modern climate of skyrocketing insurance rates, most reputable insurance companies will require your company to have a safety manual before they will issue you a competitive rate.

By |2017-09-21T14:18:11-05:00September 21st, 2017|Human Resources|0 Comments

Keeping Your Insurance Rates as Low as Possible

In recent years, the costs of towing liability insurance have skyrocketed. The insurance companies have offered several different reasons for this unprecedented escalation. I’ve heard it’s because the costs of automobile liability insurance, in general, has risen. More drivers on the road means more accidents, which means higher insurance for everyone, including the tow industry. Others have attributed the increase to several major insurance companies pulling out of the market. Less insurers means increased costs for those that remain. Finally, some insurance companies have said that towing is simply too risky to insure. Towing is expensive and dangerous.

By |2017-09-15T07:14:37-05:00September 15th, 2017|Other Legal Issues|0 Comments

Gotta Pay to Play: the “American Rule” on Attorney’s Fees

There’s an economic reality to hiring an attorney to collect a tow bill. No matter what you might have heard, here’s the truth: if you hire a lawyer, absent some exception, you have to pay your attorney’s fees. You can’t make the losing side in a lawsuit pay your attorney’s bill.  It’s your responsibility.

By |2017-08-31T16:00:07-05:00August 31st, 2017|Billing & Collections|0 Comments

The Spirit Ride

On August 27, 2017, tow truck operators from locations near and far will convene at a local Kansas City park to remember Blake Gresham and “light up the night” for awareness about the importance of Move Over Laws.   On August 27, 2012, Blake Gresham was just 18 years old when he was struck and killed while towing a vehicle from a Kansas City highway.   This year will be fourth time tow companies have gathered on the anniversary of his death.  However, this year will be the first time the event will feature the Spirit Ride.

Stricter Requirements for Law Enforcement Tows?

The very nature of law enforcement towing presents a situation where the law enforcement agency is “hiring” a tow company for a consumer who can’t make the decision themselves because the consumer is incapacitated, incarcerated, injured or maybe even deceased.   Simply put, the consumer is vulnerable and, whether they know it or not, is relying on the law enforcement agency to select the best company possible.

By |2017-08-15T14:12:49-05:00August 17th, 2017|Tow Rotation Lists/Contracts|0 Comments

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