It all starts with a plan. When a tow company has a beef with a city, state, or any other kind of governmental agency, the first thing I usually recommend is that the tow company send a sunshine law request to the offending governmental agency. A sunshine law request, or open records request, is a law requiring certain proceedings of government agencies to be open or available to the public. Though there are exceptions, sunshine laws basically require that a government allow members of the general public to view certain documents.
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